Practice Activity and Appointment Data
On a monthly basis the practice is required to publish monitoring information of its Appointment data.
The information will be updated here as well as our social media Facebook page and in the patient waiting area within the practice.
| December 2025 | January 2026 | February 2026 | March 2026 | April 2026 | |
|
Total number of telephone calls into practice |
2,910 | 2,315 | 2,272 | ||
| Number of calls abandoned ( patient hung up ) | 1,043 | 270 | 249 | ||
|
Number of items issued via Prescription |
11,380 | 10,152 | 9,327 | ||
| Referrals made for Further care/Investigation | 56 | 69 | 63 | ||
| Fit notes / sick notes issued | 54 | 62 | 48 | ||
| Admin communications issued ( letter & Email) | 184 | 140 | 91 | ||
| Text messages sent & received (excluding appointment reminder texts) | 395 | 314 | 966 | ||
| Digital requests submitted to practice | 807 | 920 | 778 | ||
| Appointments booked | 1,223 | 1,300 | 1,191 | ||
| Appointments attended | 1,113 | 1,202 | 1,100 | ||
| Appointments wasted due to Patient not attending or Cancelling | 110 | 98 | 91 |